We recommend using the Amazon mobile app to provide your LockBox code and ensure your packages are placed safely inside. We have instructions on how to do that below as well as the website instructions. Technology not your thing? Another option is to talk to your delivery driver when they are at your house with a package. Share your code with them and they can update your information on their end for future deliveries.
STEP BY STEP GUIDE FOR AMAZON MOBILE APP
Step 1
- Open the Amazon App from your smart phone
Step 2
- Tap the menu
Step 3
- Select "Your Account"
Step 4
- Select "Your Addresses"
Step 5
- Tap “Edit” on the address with the LockBox
Step 6
- In second line add put in your LockBox instructions (ex. Use LockBox Code: 1234# - Scroll down
Step 7
- In the "Do we need a security code" section, add your LockBox code
- Tap “Save changes”
Step 8
- Select "Add delivery instructions"
Step 9
- Select location of the LockBox
- Tap “Save changes”
- You did it!
STEP BY STEP GUIDE FOR AMAZON.COM
Step 1
- Go to Amazon.com
Step 2
- Select "Account & Lists"
- Select "Your Account"
Step 3
- Select "Your Addresses"
Step 4
- Select "Add Delivery Instructions"
Step 5
- Select your property type
- Include instructions to your LockBox in the additional instructions section
- Select where to leave your package in the options listed
- Select "Add more instructions"
Step 6
- Select the “Do we need a security code” section
Step 7
- In the "Security Code" section, list your LockBox Code
