Kim Komando: Complete Guide To Tracking And Receiving Your Amazon Orders

October 31, 2020 2 min read

Have you been shopping online more since the start of the pandemic? You’re not alone — millions of Americans are relying on services like Amazon to get essential supplies and gifts every day.

And with the holiday season approaching, there are even more reasons to order from Amazon. Between seasonal deals and fast shipping, it’s the best way to shop without leaving your couch. Tap or click here to see more hidden benefits of your Prime membership.

Amazon has introduced so many new options and services to track your deliveries that it can be hard to keep track of them all. This guide will show you the best ways to keep tabs on your orders, as well as protect them from porch pirates and bad weather.

1. Set up text alerts and stay in the know

You can get text updates on the status of your Amazon orders so you can see exactly when your packages are shipped or out for delivery. To set it up:

  1. Visit your Amazon account page and log in with your username and password.
  2. Under the Communication and content section, click Shipment Updates via Text. Choose the status updates you want to be alerted about.

There is a caveat here: You’ll only get shipment updates and text alerts for orders shipped and fulfilled by Amazon. You won’t get text alerts for purchases from third-party sellers.

2. Get delivery photos so you know where your package is

Did you know Amazon is taking photos of your house? Don’t worry, it’s not for creepy reasons. It’s all part of AMZL Photo on Delivery — a service where Amazon photographs unattended packages so you can find them easier.

If Amazon delivers a package when you aren’t home, the delivery-person will sometimes photograph its location.

If you get emails when your packages are delivered, the photo will be included. To see delivery photos from your desktop, hover your mouse over Account & Lists and click Orders. If you click on Track Package next to an order, you’ll see if an image was taken. On the mobile app, tap the three-line icon in the menu at the bottom of your screen followed by Your Orders. Tap an order to track it.

Not every order will include a photo — and if you live in a house or apartment with a secure mailbox or mailroom, you might not get any photos at all. They’re taken at the discretion of the delivery person.

Of course, if you don’t like Amazon photographing the outside of your home, you can always opt-out. Contact Amazon customer support at 1 (888) 280-4331 and request that AMZL Photo on Delivery disabled for your account.

Not home to pick up your orders?

Porch pirates are a real problem. The last thing you need is someone running up to swipe your package before you get to it. Plus, unpredictable weather can leave your deliveries soaked. If you’ll be away from your house or are worried about thieves, secure delivery boxes are your best option.

If you’re looking for a heavy duty option, the CleverMade Parcel LockBox S100 Series is constructed of metal and includes a digital keypad. Just like with the box above, register your combination using your online profiles for USPS, Amazon, UPS and FedEx.



See the full article here.

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