FedEx

We recommend using the FedEx mobile app to provide your LockBox code and ensure your packages are placed safely inside. We have instructions on how to do that below as well as the website instructions. Technology not your thing? Another option is to talk to your delivery driver when they are at your house with a package. Share your code with them and they can update your information on their end for future deliveries.

STEP BY STEP GUIDE FOR FEDEX MOBILE APP

Step 1

- Search “FedEx app” in the app store

- Download and open the app
Step 2

- Agree and tap “ACCEPT”
Step 3

- Select "SIGN UP"
Step 4

- Fill in name and address

- In second line, add your LockBox instructions (ex. LockBox Code 1234#)

- Tap “CONTINUE”
Step 5

- Fill in required fields

- NOTE: FedEx password can be only 8 characters long

- Agree and tap “SIGN UP”
Step 6

- Tap the menu

- Select "SETTINGS"
Step 7

- Select "FedEx Delivery Manager"
Step 8

- Select “GET STARTED”
Step 9

- Fill in name and address

- In second line, add your LockBox instructions (ex. Use LockBox Code 1234#)

- Tap “CONTINUE”
Step 10

- An activation code will be texted to you, enter your code

- Tap “CONTINUE”
Step 11

- Select "FedEx Delivery Manager"
Step 12

- Select "Delivery Instructions"
Step 13

- Select your LockBox location from drop down menu
Step 14

- In the "ADDITIONAL INSTRUCTIONS" Section add your LockBox instructions (ex. Use LockBox Code 1234#)

- Tap “SAVE”
Step 15

- Delivery Instructions are now saved for any FedEx driver dropping of a package to your address

STEP BY STEP GUIDE FOR FEDEX.COM

Step 1

- Start at FedEx.com

- Select "Sign Up or Log In" at the top

- Select "Create Account"
Step 2

- Select "Open Personal"
Step 3

- Fill in your information (to verify your address in later steps, be sure to put a mobile phone number you have access to)

- Add your LockBox code to the address line 2

- Select "Continue"

NOTE: You can not use special symbols in the second line of your address (: ! %)
Step 4

- Click your name at the top and select "My Profile"
Step 5

- Select "FedEx Delivery Manager"
Step 6

- Select "Sign Up Now"
Step 7

- Select "Send Code"

(the code will be sent to the phone number you listed when creating your account)
Step 8

- Enter Activation Code

- Select "Submit"
Step 9

- Your registration is complete

- Select "My Profile"
Step 10

- At the bottom under "Delivery Adress(es)" select "View/Edit" to update your Delivery Instructions
Step 11

- Select "here" under the "Delivery Instructions" to specify where to leave your packages
Step 12

- Select the location of your LockBox in the dropdown menu for "Leave package at"

- Type in the open form your LockBox code
Step 13

- You're done!